Situation:

A $50 million European division of a $1.2 billion global filtration manufacturer lost an account which represented 35% of their business due to delivery issues. Their manufacturing strategy was “make to order” causing huge operational delays, inefficiencies and losses.

• Established metrics and implemented Management Operating System (“MOS”) to gauge “pulse” of business to be proactive versus reactive

• Developed operational strategy to streamline product lines to reduce cost and delivery lead times

• 50% reduction in floor space in 45 days

• Customer lead time reduction from 6 weeks to 2 weeks